AQTF 2007 Quality Indicators Resources Package

What's new

We have added a What's New page to the Quality Indicators Resources Package website, which you can refer to for all updates, new information, workshops, etc.
Please click on the following link, or use the tab on the left side of this page. What's new

What is the Quality Indicators Resources Package?

Under their Conditions of Registration, RTOs agree to provide their Registering Body with accurate and timely data relevant to measures of their performance.

The AQTF 2007 Quality Indicators underpin an evidence-based and outcomes-focused approach to quality assurance in Australian vocational education and training. 

Collecting data from employers and learners helps RTOs to assess their performance against all of the AQTF 2007 Essential Standards for Registration and most of the underpinning Essential Elements.  In short, the data can help support continuous improvement processes to ensure that:

  • the RTO provides quality training and assessment across all of its operations
  • the RTO adheres to principles of access and equity and maximises outcomes for its clients
  • management systems are responsive to the needs of clients, staff and stakeholders and the environment in which the RTO operates.

Data can also assist Registering Bodies assess risk associated with an RTO’s operations and hence the scope of audit.

Standard learner and employer survey instruments and methodologies are available for RTOs to provide summary reports to Registering Bodies related to the AQTF 2007 Learner Engagement and Employer Satisfaction Quality Indicators. The Competency Completion Online System is available for RTO’s to report their data on competency completion.

The following documents provide information for RTOs and Registering Bodies on the Quality Indicators (NB - the 'National Guideline for Use of the Quality Indicators by Registering Bodies' is currently being updated; the link will be added to this page as soon as it is completed):

AQTF Quality Indicators resources

This site provides access to the following resources: Learner Questionnaire, Employer Questionnaire, Online Survey System, the Survey Management, Analysis and Reporting Tool (SMART), Competency Completion Online System, Frequently Asked Questions, and a range of further resources.

You can download the resources from the various pages of this website or from the zip files below:

We would be grateful if you could complete the following feedback survey to assist ACER manage the Online Survey System: Feedback survey.

For help and support with AQTF 2007, please refer to the Support resources and the Frequently Asked Questions.

RTO Reporting Requirements

Please refer to your registering body's website for information and instructions on how to submit your Competency Completion reports. After referring to the apprpriate website, if you still have any questions about your report submission, please contact your registering body.

ACT - Accreditation and Registration Council (ARC)
http://www.det.act.gov.au/vhe/accreditation_and_registration/arc

NSW - Vocational Education and Training Accreditation Board (VETAB)
http://www.vetab.nsw.gov.au/

NT - Department of Education and Training (DET)
http://www.det.nt.gov.au/training/training_organisations/ (refer to the 'Northern Territory fact sheet' link)

QLD - Training and Employment Recognition Council (DETA)
http://www.trainandemploy.qld.gov.au/partners/registration_and_audit/aqtf/quality_indicators/index.html

SA - Training and Skills Commission (DFEEST)
http://www.training.sa.gov.au/InformationforNewClients/ReportingrequirementsforRTOs/tabid/211/Default.aspx (refer to the 'Quality Indicators Reporting' document link)

TAS - Tasmanian Qualifications Authority (TQA)
http://www.tqa.tas.gov.au/

VIC - Victorian Qualification and Registrations Authority (VRQA)
http://eduhs01.education.vic.gov.au:5014/vet/qualsindicator.htm

WA - Training Accreditation Council (TAC)
http://www.tac.wa.gov.au/index.html

AUST - National Audit and Registration Agency (NARA)
http://www.nara.tvetaustralia.com.au/home

Survey scanning and processing

ACER can provide printed Learner Engagement and Employer Satisfaction surveys, and survey scanning and processing to RTOs. For more information please refer to our Support materials and services page, and this information brochure.

Information Sessions

Quality Indicators information sessions have now been run in all states and territories. If you missed the sessions or could not attend, you can now watch a video of one of the sessions. Please refer to the Continuous improvement page for more information.

If you are interested in viewing a Powerpoint presentation similar to that used in the information sessions, there is a document on the Continuous improvement page.