AQTF 2007 Quality Indicators Resources Package

What is the Quality Indicators Resources Package?

The Australian Quality Training Framework 2007 (AQTF 2007) Quality Indicators have been developed to assist Registered Training Organisations (RTOs) enhance continuous improvement to strengthen training and business performance.

The three Quality Indicators are:

  • Learner engagement - This indicator focuses on the extent to which learners are engaging in activities likely to promote high-quality skill outcomes and includes learner perceptions of the quality of their competency development and the support they receive or have received from RTOs.
  • Employer satisfaction - This indicator focuses on employer evaluation of learner competency development and the relevance of learner competencies for work and further training, as well as employer evaluation of the overall quality of the training and assessment.
  • Competency completion - This indicator shows the number of enrolments and qualifications completed and units of competency awarded in the previous calendar year by each RTO.

RTOs are required to use the nationally endorsed Learner Questionnaire and Employer Questionnaire, and to contribute to competency completion data annually.

Materials are provided in the Quality Indicators Resources Package. This package is designed to assist RTOs to manage data collections and analyses, and use data for quality assurance and improvement.

The Quality Indicator data, along with other information such as audit history and substantiated complaints, will also contribute to a Registering Body's risk assessment of an RTO's quality, and will inform decisions concerning the frequency and targeting of audits.

Key activities and dates

  • Materials available to download and use from this website from September 2008 - please complete this short survey
  • National information sessions held in October and November 2008 - click here to register
  • Collect survey data using survey materials, including the SMART software and the Online Survey System from September 2008
  • Ongoing support provided by ACER from September 2008
  • Submit data to the Competency Completion Online System by 30 May 2009
  • Submit Registering Body report containing survey results by 30 June 2009.

AQTF 2007 Quality Indicators resources

This site provides access to the following resources: Learner Questionnaire, Employer Questionnaire, Online Survey System, the Survey Management, Analysis and Reporting Tool (SMART), Competency Completion Online System, Frequently Asked Questions, and a range of further resources.

You can download the resources from the various pages of this website or from the zip files below.

For help and support with AQTF 2007, please refer to the Support resources and the Frequently Asked Questions.