Job opportunities

The Selection Process

Shortlisting

Applicants will be shortlisted by a recruitment panel for further assessment against the requirements of the role, as guided by the position description.

Assessment

ACER applies a wide variety of techniques in assessing the suitability of applications. These may include interviews, skills testing, presentations, and/or job-related exercises.

Behavioural Interview

A common form of assessment we almost always use is the Behavioural Interview. This is characterised by the assessment of previous behaviour as an indicator of future success.

Basically, we’ll ask you to tell us about some of your experiences that demonstrate how you’ve applied your skills and knowledge in the past, where relevant to the requirements of the position.

Example Behavioural Question (Sales Consultant) – “Tell us about a time when you were confronted by an angry client. What was troubling your client? How did you manage the client’s behaviour and ensure their needs were met?”

When responding to behavioural questions, it is helpful to keep the STAR acronym in mind:

Situation - Describe the situation and background
Task - Describe what needed to be achieved
Action - Describe what you did to achieve the goal
Result - Describe the outcome/s of the action taken

Interview Tips

Be Prepared – Make sure you do your research; use our website learn more about us and review all the job information supplied. If you’re left with any questions simply write them down and we’ll try to answer them for you.
Practice – Prior to your interview, use the position description to think about some questions you may be asked. You should consider recent examples from your work that you could use in response.
Be Precise – Try to make your responses as clear and concise as possible. Practice will help you do this.
Listen – During your interview listen to the panel carefully. If you miss or misunderstand a question simply ask us to repeat it and take the time you need to consider your response. Never be afraid to seek clarification.
Be Cool – Our panel members are friendly, helpful and always aim to make your experience a positive one. So allow yourself to relax, as it will enable you to better demonstrate your personal style, skills and knowledge.

Remember: The selection process is as much an opportunity for you to learn more about us as it is for us to learn about you.