National Adult Language, Literacy and Numeracy Assessment Conference

Measuring the Costs and Financial Benefits of LLN Training

Measuring the Costs and Financial Benefits of LLN Training

Presenters: Michael Taylor, Policy and Projects Manager, AIG
Dr Phil McKenzie, Research Director, ACER
Justin Brown, Senior Research Fellow, ACER

Friday, 10 May 2013

Breakout Session 3, 11.30 – 12:30pm

This paper discusses the initial experiences of workplaces that are using Return on Investment (ROI) instruments to document and analyse the costs and productivity benefits of LLN training.ACER has been commissioned by the Australian Industry Group to develop the instruments, which are being trialled by selected Workplace English Language and Literacy (WELL) workplaces during 2013.The study is being supported by DIISRTE and advised by a stakeholder reference group. It builds on recommendations from Ai Group’s National Workforce Literacy Project Final Report (2012). That study demonstrated the importance of employer engagement in providing LLN training, and concluded there would be value in developing instruments employers can use to evaluate investments in employees’ foundation skills. The trial of the instruments involves data collected at the three main stages: before LLN training commences; at the end of the training; and six months after the training. The paper describes the instruments, outlines the types of training and workplaces involved in the trial, and discusses the initial phase of data collection

Back to the conference program

Sponsors and Supporters

Vocational, Adult and Workplace Education

For more information about ACER's expertise in Adult and Vocational Education, including Research and Assessment Services, visit the VAWE page

AQTF Quality Indicator Service