AQTF Quality Indicator Services

Contact us

Australian Council for Educational Research

19 Prospect Hill Road, Camberwell 3124

E: aqis@acer.edu.au

AQIS provides a complete reporting solution for all Australian RTOs to collect quality standards information about the delivery of their training programs.  

AQIS not only supports RTOs to fulfil their mandatory reporting requirements under the AQTF Learner Engagement and Employer Satisfaction Quality Indicators, it tailors a range of objective comparative reporting options to RTOs based on the types of additional quality data they may wish to collect. 

For example, RTOs may want to compare their performance on both the Learner Engagement and Employer Satisfaction questionnaires with other 'like' RTO's based on criteria such as location (metro/regional), Size (small, medium, large) and Type (TAFE, Private College, Enterprise).  

Survey Data Collection 

All survey data is managed securely upon collection through either Online, Manual or Paper Based Scannable surveying.  RTOs Register for an AQIS account, choose their collection option, send through their data to ACER and are notified when their online reports are ready to be downloaded.

Report Components

Standard AQTF Report

This report contains collated survey data from the Learner Engagement and Employer Satisfaction questionnaires.  This report fulfils the mandatory annual AQTF Quality Indicator reporting requirements to State and Federal Regulatory Bodies.

Benchmark Report   

The customised benchmark report adds another level to the standard AQTF report based on the type of additional comparative information RTOs wish to collect.  RTOs select an initial set of benchmark criteria upon registering for AQIS.  The report is sent to RTOs along with their standard AQTF report.   RTOs can request additional benchmark data after their initial report is generated at no extra cost.

The 'Like RTO' section of the report is based on your specific benchmark selection criteria. If there is not sufficient comparative data in AQIS, then section will not appear.

Why benchmark?

Benchmark data provides a valuable, evidence based source of information about the quality of education and training, student support services and employer satisfaction.  The information provided through benchmarking offers a number of clear benefits to all RTOs including:

• the ability to compare 'like with like' against a set of standard criteria
• gaining first hand knowledge of how your students and their employers engage their training and assessment experiences
• information on how to actively engage and retain apprentices, trainees and other VET students
• guidance on methods that can be used to improve support services for students, apprentices and trainees
• information to help coordinators and quality assurance staff evaluate and manage learning resources
• objective data that can be used to market your institution and training services based on high quality independent review by users (students and teachers)

Use of Data and Confidentiality

Once collected, it is up to individual RTOs to decide how to use their benchmark data.  

Collecting and distributing benchmark data sends a clear message to current and new students, employees and regulators that your RTO takes quality assurance and continuous improvement seriously.    

All data collected by ACER to produce baseline benchmark reports is treated as strictly confidential. No identifying RTO information will be included in any of the benchmark reports sent to other RTOs.